Customer Care

 

Returns

Ianneci Jewelry is dedicated to creating a positive shopping experience for our customers. We do not accept returns, however, if something is not right with your jewelry order contact us right away and we will make it right. 

 

Orders

Orders ship within 1-3 business days. In the event that the item(s) you purchased is pre ordered or back order, please allow up to 3-4 weeks for your order to ship. For customized merchandise please allow 7-10 business days for completion. For inquiries regarding the status of your order and/or product availability please email ianneci@ianneci.com.

 

Exchanges

We do not offer exchanges, however, if something is not right with your jewelry order contact us right away and we will make it right. 

 

Payment Information

We accept American Express, VISA, MasterCard and Discover credit cards, and PayPal as forms of payment. Customers will be charged as soon as order is submitted on iannecijewelry.com.

 

Product Care

Each piece of Ianneci jewelry is hand-crafted and requires delicate handling. Please follow our recommended care notes to keep your jewelry living long and well.

Be sure to not put your jewelry in contact with cosmetics or perfumes etc.  After each wear it is recommended to gently wipe with a soft jewelry cloth and store in a jewelry box or pouch. Treat your jewelry with love and it will return the love back to you.